Payment – A deposit is required to secure your booking. Confirmation of your booking will be sent to you by e-mail when we receive your deposit together with your booking form. The balance must be paid on arrival.
Your contract – a binding contract between yourself and Surrey Hills Cycling comes into existence when we send you our confirmation e-mail. Please check the confirmation as soon as you receive it and raise any queries immediately.
Cancellation must be received in writing. Deposits are non-refundable. In the event that Surrey Hills Cycling has to cancel your booking, any deposit and balance paid will be refunded in full. Any cancellations by you less than a month before you arrive, full payment will still be due on arrival.
Any special needs, such as dietary requirements, should be clearly noted on your booking form.
We accept no liability for the death of, or personal injury to, any persons during their time with Surrey Hills Cycling, or for any loss or damage resulting there from unless caused by the proven negligence of ourselves. We do not accept any responsibility for strikes, war, sickness, Acts of God, etc., over which we have no control.
We accept no liability for the death of, or personal injury to, any persons whilst being guided by us at Surrey Hills Cycling. All responsibility for the person and their bike(s) is down to the individual and you will be required to sign a waiver prior to the ride taking place.
You are advised to take out appropriate insurance for your needs.
COVID:- Deposits can only be returned in the event of the UK going into a government enforced lockdown. We recommend that all riders have had their vaccinations and boosters for their own safety. Please feel free to wear a mask when off the bike.
All information published on this website is assumed to be correct; we do, however, reserve the right to change information without notice.